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Leadership Lens
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Lisa Crockett Powering Payments Expertise with MAG Education
Jan 16, 2025The Merchant Advisory Group (MAG) is committed to empowering payments professionals through robust educational resources tailored to every career stage. . From foundational courses that introduce core concepts to advanced programs that tackle industry challenges, MAG's educational platform equips members with the knowledge and confidence needed to excel.
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MAG Insider
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Abby Arseneau SIGnificant Changes, What’s New This Month?
Jan 16, 2025Happy 2025! MAG celebrates another year of advancing payments with exciting updates. MAG Insights now includes six focused sections: MAG Insider, Policy Perspective, Leadership Lens, International Perspective, Payments Technology, and Advancing Payments. In this month’s MAG Insider, we’re discussing the return of SIGs and Snacks at Payments MAGnified 25 (Feb. 10-13, 2025), offering topic-specific tables and new formats based on feedback.
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Policy Perspective
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Leslie Crisp Exploring Public Affairs in the Payments Industry
Dec 16, 2024Leslie Crisp joined the MAG staff in 2024 as the Director of Public Affairs. Josh Pynn, Senior Manager, Payments Content at the MAG, explores her journey to public affairs, her professional background, and what excites her about stepping into this role in the payments industry.
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International Perspective
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Paul Tunstall International Recap 2024
Dec 11, 20242024 was an incredible year for the Merchant Advisory Group (MAG)! We broke new ground with our inaugural MAG Payments Summit – London 24 and in November, we concluded our largest-ever MAG Payments Summit – Singapore 24, showcasing remarkable progress and achievements across our global events.
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Payments Technology
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Steve Cole 2024 W3C TPAC Recap
Dec 5, 2024The World Wide Web Consortium (W3C) held their annual conference, better known as TPAC, the week of September 23, 2024. This year also marked the 30th anniversary of the Consortium and the 35th anniversary of the Web itself. While W3C sets standards for all things Web, two of the groups most relevant to payments are the Web Payments Working Group (WPWG) and the Web Payments Security Interest Group (WPSIG). The focus of the WPWG is to make payments easier and more secure on the Web. The purpose of the WPSIG is to enhance the security and interoperability of various Web payments technologies by creating a forum for organizations to collaborate on identifying gaps between existing technical specifications and improve compatibility between technologies. Both groups held meetings during the conference, and in this article, I will touch on some of my takeaways.
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Advancing Payments
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Kelly Andrus New Community of Practice (COP) – Fraud
Dec 4, 2024Earlier this year we launched a new Community of Practice (COP) focused on fraud. Now you may ask yourself, what does that mean? Fraud encompasses many variables and aspects of the payments industry, so our first step was answering this very question. In March, we sent a survey to our merchant members soliciting feedback on exactly what they wanted this COP to focus on. The overwhelming consensus identified compelling evidence and friendly fraud chargeback mitigation programs as the top priorities.
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MEET OUR NEW MEMBERS
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TAG
The Aspen Group (TAG) is a leading healthcare organization that operates an extensive portfolio of businesses across diverse medical and wellness sectors. With a mission to provide innovative, accessible, and high-quality care, TAG is dedicated to enhancing the well-being of patients and clients across the United States.
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A Leading Global Cruise Company. We are a leading global cruise company with a portfolio of three award-winning brands and a vision to be the vacation of choice for everyone around the world. We set ourselves apart with our young modern fleet, robust growth profile and innovative, best-in-class product offerings.
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Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work.
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DHL
DHL is a global provider of International Express mail, logistics, and freight forwarding. -
A comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics and compliance expertise.
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MEET OUR NEW SPONSORS
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UATP is a global payment platform that simplifies payments in complex industries. We make it easy for businesses to make or accept any type of payment, opening new markets, driving growth, and reducing costs for merchants, vendors, agents, aggregators and more. We have decades of experience evolving with the ever-changing payments landscape, so we never overpromise or under-deliver. Our technology – like our people – is reliable and proven. UATP helps businesses get more value from every payments experience. UATP offers easy-to-use data tools, DataMine® and DataStream®, which provide comprehensive account details for accurate travel management. UATP also connects airlines to Alternative Forms of Payment which can expand reach and generate incremental sales globally.
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Boost Payment Solutions is the global leader in B2B payments with a technology platform that is purpose-built to meet the complex demands of today's commercial trading partners. Our proprietary technology solutions bridge the needs of buyers and suppliers around the world, eliminating friction and delivering process efficiency, payment security, data insights and revenue optimization. Boost was founded in 2009 and operates in 180+ countries.
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Sticky.io is the AI-powered revenue optimization partner for modern businesses.
With over 16 years of experience and $8+ billion processed annually in high-risk and subscription commerce, we specialize in transforming payment failures and customer churn into growth opportunities.
Our technology and deep industry expertise help merchants approve more transactions, reduce risk, and build lasting customer relationships. Whether you're tackling complex payment challenges or scaling your business, we provide solutions to fortify your revenue streams and drive sustainable growth. -
Basis Theory offers a fully programmable vault to create engaging commerce flows, connect with any partner, effortlessly manage compliance, and keep control of payments data. Standing at the intersection of technology and commerce, Basis Theory’s PCI Level 1, SOC2 type 2, and ISO 27001-compliant vault revolutionizes the way fintechs and merchants build their payment infrastructure by providing unparalleled flexibility and customization. This enables businesses to tailor their payment stacks to their unique needs. From emerging fintech startups to established merchants, Basis Theory provides the tools and support necessary for each to craft a payment stack that perfectly aligns with their business model.
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Protect Group leads in enhancing customer experiences and boosting revenue through innovative, tech-driven solutions.
Our flagship product, Refund Protect, allows customers to upgrade their tickets for a full refund, offering peace of mind and creating new revenue streams for partners. Through Protect Marketplace, we deliver ancillary services like flight disruption management, carbon offsetting and more.
Our AI-driven platform, Protect Plus, seamlessly integrates with existing systems, helping businesses mitigate revenue loss and enhance customer satisfaction. -
For merchants, Versatile Credit is a trusted partner in building and executing a comprehensive credit strategy. Our intelligent, multi-lender platform seamlessly integrates into your processes, connecting borrowers with prime, near-prime, and no-credit-required providers through a single, streamlined application. Backed by robust analytics and trend monitoring, Versatile empowers merchants to optimize approvals, enhance customer experiences, and drive measurable business growth.