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CEO Update
2024 Year at a Glance
Dec 18, 2024The Merchant Advisory Group (MAG) has achieved significant milestones in 2024, advancing our mission of supporting merchants in the payments industry through collaboration, advocacy, and education. MAG has demonstrated its dedication to fostering a supportive and informed payments ecosystem by hosting industry partners at our record-breaking events – including two international conferences and several regional meetups, increasing engagement with government stakeholders, and launching new payments-focused eLearning courses. Here’s a look at some of MAG’s most impactful achievements this year.
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Education
Enhance Your Expertise with The MAG’s Latest Educational Offerings
Dec 17, 2024The Merchant Advisory Group (MAG) is committed to providing valuable learning opportunities for the payments industry, and 2024 was a year full of exciting new on-demand educational offerings. In addition to four microlearning courses, we launched a full-length course specifically for senior leaders.
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Policy Perspective
Exploring Public Affairs in the Payments Industry
Dec 16, 2024Leslie Crisp joined the MAG staff in 2024 as the Director of Public Affairs. Josh Pynn, Senior Manager, Payments Content at the MAG, explores her journey to public affairs, her professional background, and what excites her about stepping into this role in the payments industry.
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International Perspective
International Recap 2024
Dec 11, 20242024 was an incredible year for the Merchant Advisory Group (MAG)! We broke new ground with our inaugural MAG Payments Summit – London 24 and in November, we concluded our largest-ever MAG Payments Summit – Singapore 24, showcasing remarkable progress and achievements across our global events.
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Board Member Corner
A Conversation with MAG Board Director Pam Stults
Dec 10, 2024Pam Stults was elected to the MAG Board of Directors in 2024. We spoke with her about her journey into the payments industry, what led her to engage with the MAG, and her path to becoming a Board member.
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Payments Technology
2024 W3C TPAC Recap
Dec 5, 2024The World Wide Web Consortium (W3C) held their annual conference, better known as TPAC, the week of September 23, 2024. This year also marked the 30th anniversary of the Consortium and the 35th anniversary of the Web itself. While W3C sets standards for all things Web, two of the groups most relevant to payments are the Web Payments Working Group (WPWG) and the Web Payments Security Interest Group (WPSIG). The focus of the WPWG is to make payments easier and more secure on the Web. The purpose of the WPSIG is to enhance the security and interoperability of various Web payments technologies by creating a forum for organizations to collaborate on identifying gaps between existing technical specifications and improve compatibility between technologies. Both groups held meetings during the conference, and in this article, I will touch on some of my takeaways.
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Advancing Payments
New Community of Practice (COP) – Fraud
Dec 4, 2024Earlier this year we launched a new Community of Practice (COP) focused on fraud. Now you may ask yourself, what does that mean? Fraud encompasses many variables and aspects of the payments industry, so our first step was answering this very question. In March, we sent a survey to our merchant members soliciting feedback on exactly what they wanted this COP to focus on. The overwhelming consensus identified compelling evidence and friendly fraud chargeback mitigation programs as the top priorities.
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Membership Update
My Journey in Payments and Membership at the Core
Dec 3, 2024My name is Jared, I am the Manager of Membership Growth and Engagement at the MAG. For those of you I did not meet in at MAG Payments Conference in Orlando, I wanted to take this opportunity to introduce myself as I continue to get acquainted with all of you. Like many people in the payments industry, my origin story was one of pure happenstance. I’ve heard some of the most captivating tales as to how others found their way into the payments space, so I figured it would be interesting to tell my story of how I got here, what I find particularly exciting about the MAG, and the road ahead.
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Innovate Now
What’s All the Buzz with Faster Payments?
Nov 21, 2024In the last year, the Federal Reserve’s launch of faster payments has generated significant media coverage. Additionally, there has been notable activity in the retail space regarding faster payments. What is this all about and where might faster payments be headed in the future?
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Conference Update
MAG Payments Conference 24 – A Thriving Gathering of Industry Peers
Nov 12, 2024Thank you to all who attended our inaugural rebranded MAG Payments Conference 24! The event brought together a diverse group of payments industry professionals who were eager to connect, share insights, and learn about industry trends.
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Sponsorship Update
Navigating Sponsorship Options: Annual, Tech Forum, and Conference Sponsorships
Jul 31, 2024Over the years, the MAG has grown from a small group of individuals meeting to address the needs of merchants within the payments ecosystem, to an international organization that engages with merchants and payments industry service providers from across all verticals through our two annual conferences, webinars, committees, SIGs and more. The MAG has also expanded our sponsorship program since its inception. Below I break down the differences between the three sponsorship opportunities that the MAG offers.
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MAG MEMBER HIGHLIGHT
Don’t Get Smoked Combating Fraud This Holiday Season
MAG SPONSOR HIGHLIGHT
Justt — AI in Payments: Enhancing Human Performance and Driving Progress
NEWS FROM OUR SPONSORS.
Dec 19, 2024
Chargebacks911 — Geolocation: How to Use This Technology to Detect & Stop Fraud Attacks
Dec 13, 2024
W. Capra Consulting Group — The Future of PCI DSS Scoping and Segmentation: What’s Changed?
Dec 12, 2024
U.S. Faster Payments Council — Digital Wallet in Support of Digital Assets for Instant Payments
Dec 12, 2024
J.P. Morgan — Sephora taps into contactless payments with Tap to Pay on iPhone
Dec 5, 2024
Fiserv — foodpanda Partners with Fiserv to Enable More Streamlined and Secure eCommerce Payments Across Asia
Dec 4, 2024
JCB International Credit Card Co., Ltd. — Card-Not-Present transactions: Trends, tips, and takeaways
Dec 4, 2024
TreviPay — IDC MarketScape Positions TreviPay as a Major Player in Worldwide Accounts Receivable Automation Applications for the Enterprise
Dec 4, 2024
Bluefin — Bluefin Expands Senior Leadership Team to Drive Growth
Dec 3, 2024
BNY — BNY to Manage U.S. Department of the Treasury's Largest Prepaid Debit Card Program for Federal Benefits - Direct Express®
Dec 3, 2024
Splitit — Nearly 75% of Baby Boomers Will Use Split Payments for Holiday Gifts
Dec 3, 2024
Bank of America — Gift cards are emerging as one of the most appreciated gifts going into the 2024 holiday season – only 1% of gift card receivers reported not liking the gift cards they received.
Dec 3, 2024
W. Capra Consulting Group — Visa Sued for Monopolizing Debit Markets
Dec 3, 2024
TreviPay — 6 Ways to Bring Order to Your Order-to-Cash
Nov 22, 2024
TreviPay — TreviPay Embeds Dynamic Trade Credit Application into B2B Buyer Onboarding Process
Nov 22, 2024
ACI Worldwide — ACI Worldwide Scamscope Projects APP Scam Losses to Hit $7.6 Billion by 2028
Nov 22, 2024
Juspay — How can AI Ops solve payment cost observability for merchants?
MAG INSIGHTS
View past newsletter articlesMEET OUR NEW MEMBERS
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Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work.
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DHL
DHL is a global provider of International Express mail, logistics, and freight forwarding. -
A comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics and compliance expertise.
- The Washington Post
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EasyPark Group has eased parking since 2001 and today, the company helps drivers save time and money by finding and managing parking and electric vehicle charging. It allows businesses, parking operators, property owners and cities to administrate, plan and take data-driven decisions. EasyPark Group owns and develops the apps EasyPark, ParkMobile, RingGo and Park-line and operates in over 4,000 cities across more than 20 countries. The EasyPark vision is to make cities more livable.
MEET OUR NEW SPONSORS
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Sticky.io is the AI-powered revenue optimization partner for modern businesses.
With over 16 years of experience and $8+ billion processed annually in high-risk and subscription commerce, we specialize in transforming payment failures and customer churn into growth opportunities.
Our technology and deep industry expertise help merchants approve more transactions, reduce risk, and build lasting customer relationships. Whether you're tackling complex payment challenges or scaling your business, we provide solutions to fortify your revenue streams and drive sustainable growth. - Basis Theory offers a fully programmable vault to create engaging commerce flows, connect with any partner, effortlessly manage compliance, and keep control of payments data. Standing at the intersection of technology and commerce, Basis Theory’s PCI Level 1, SOC2 type 2, and ISO 27001-compliant vault revolutionizes the way fintechs and merchants build their payment infrastructure by providing unparalleled flexibility and customization. This enables businesses to tailor their payment stacks to their unique needs. From emerging fintech startups to established merchants, Basis Theory provides the tools and support necessary for each to craft a payment stack that perfectly aligns with their business model.
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Protect Group leads in enhancing customer experiences and boosting revenue through innovative, tech-driven solutions.
Our flagship product, Refund Protect, allows customers to upgrade their tickets for a full refund, offering peace of mind and creating new revenue streams for partners. Through Protect Marketplace, we deliver ancillary services like flight disruption management, carbon offsetting and more.
Our AI-driven platform, Protect Plus, seamlessly integrates with existing systems, helping businesses mitigate revenue loss and enhance customer satisfaction. -
For merchants, Versatile Credit is a trusted partner in building and executing a comprehensive credit strategy. Our intelligent, multi-lender platform seamlessly integrates into your processes, connecting borrowers with prime, near-prime, and no-credit-required providers through a single, streamlined application. Backed by robust analytics and trend monitoring, Versatile empowers merchants to optimize approvals, enhance customer experiences, and drive measurable business growth.