• CEO Update

    2024 Year at a Glance
    John Drechny

    2024 Year at a Glance

    Dec 18, 2024

    The Merchant Advisory Group (MAG) has achieved significant milestones in 2024, advancing our mission of supporting merchants in the payments industry through collaboration, advocacy, and education. MAG has demonstrated its dedication to fostering a supportive and informed payments ecosystem by hosting industry partners at our record-breaking events – including two international conferences and several regional meetups, increasing engagement with government stakeholders, and launching new payments-focused eLearning courses. Here’s a look at some of MAG’s most impactful achievements this year.

    Read More
  • Education

    Enhance Your Expertise with The MAG’s Latest Educational Offerings
    Lisa Crockett

    Enhance Your Expertise with The MAG’s Latest Educational Offerings

    Dec 17, 2024

    The Merchant Advisory Group (MAG) is committed to providing valuable learning opportunities for the payments industry, and 2024 was a year full of exciting new on-demand educational offerings. In addition to four microlearning courses, we launched a full-length course specifically for senior leaders.

    Read More
  • Policy Perspective

    Exploring Public Affairs in the Payments Industry
    Leslie Crisp

    Exploring Public Affairs in the Payments Industry

    Dec 16, 2024

    Leslie Crisp joined the MAG staff in 2024 as the Director of Public Affairs. Josh Pynn, Senior Manager, Payments Content at the MAG, explores her journey to public affairs, her professional background, and what excites her about stepping into this role in the payments industry.

    Read More
  • International Perspective

    International Recap 2024
    Paul Tunstall

    International Recap 2024

    Dec 11, 2024

    2024 was an incredible year for the Merchant Advisory Group (MAG)! We broke new ground with our inaugural MAG Payments Summit – London 24 and in November, we concluded our largest-ever MAG Payments Summit – Singapore 24, showcasing remarkable progress and achievements across our global events.

    Read More
  • Board Member Corner

    A Conversation with MAG Board Director Pam Stults
    Pamela Stults

    A Conversation with MAG Board Director Pam Stults

    Dec 10, 2024

    Pam Stults was elected to the MAG Board of Directors in 2024. We spoke with her about her journey into the payments industry, what led her to engage with the MAG, and her path to becoming a Board member.

    Read More
  • Payments Technology

    2024 W3C TPAC Recap
    Steve Cole

    2024 W3C TPAC Recap

    Dec 5, 2024

    The World Wide Web Consortium (W3C) held their annual conference, better known as TPAC, the week of September 23, 2024. This year also marked the 30th anniversary of the Consortium and the 35th anniversary of the Web itself. While W3C sets standards for all things Web, two of the groups most relevant to payments are the Web Payments Working Group (WPWG) and the Web Payments Security Interest Group (WPSIG). The focus of the WPWG is to make payments easier and more secure on the Web. The purpose of the WPSIG is to enhance the security and interoperability of various Web payments technologies by creating a forum for organizations to collaborate on identifying gaps between existing technical specifications and improve compatibility between technologies. Both groups held meetings during the conference, and in this article, I will touch on some of my takeaways.

    Read More
  • Advancing Payments

    New Community of Practice (COP) – Fraud
    Kelly Andrus

    New Community of Practice (COP) – Fraud

    Dec 4, 2024

    Earlier this year we launched a new Community of Practice (COP) focused on fraud. Now you may ask yourself, what does that mean? Fraud encompasses many variables and aspects of the payments industry, so our first step was answering this very question. In March, we sent a survey to our merchant members soliciting feedback on exactly what they wanted this COP to focus on. The overwhelming consensus identified compelling evidence and friendly fraud chargeback mitigation programs as the top priorities.

    Read More
  • Membership Update

    My Journey in Payments and Membership at the Core
    Jared Csar

    My Journey in Payments and Membership at the Core

    Dec 3, 2024

    My name is Jared, I am the Manager of Membership Growth and Engagement at the MAG. For those of you I did not meet in at MAG Payments Conference in Orlando, I wanted to take this opportunity to introduce myself as I continue to get acquainted with all of you. Like many people in the payments industry, my origin story was one of pure happenstance. I’ve heard some of the most captivating tales as to how others found their way into the payments space, so I figured it would be interesting to tell my story of how I got here, what I find particularly exciting about the MAG, and the road ahead.

    Read More
  • Innovate Now

    What’s All the Buzz with Faster Payments?
    Bryan Penny

    What’s All the Buzz with Faster Payments?

    Nov 21, 2024

    In the last year, the Federal Reserve’s launch of faster payments has generated significant media coverage. Additionally, there has been notable activity in the retail space regarding faster payments. What is this all about and where might faster payments be headed in the future?

    Read More
  • Conference Update

    MAG Payments Conference 24 – A Thriving Gathering of Industry Peers
    Andrea Rouse

    MAG Payments Conference 24 – A Thriving Gathering of Industry Peers

    Nov 12, 2024

    Thank you to all who attended our inaugural rebranded MAG Payments Conference 24! The event brought together a diverse group of payments industry professionals who were eager to connect, share insights, and learn about industry trends.

    Read More
  • Sponsorship Update

    Navigating Sponsorship Options: Annual, Tech Forum, and Conference Sponsorships
    Meg Thaxton

    Navigating Sponsorship Options: Annual, Tech Forum, and Conference Sponsorships

    Jul 31, 2024

    Over the years, the MAG has grown from a small group of individuals meeting to address the needs of merchants within the payments ecosystem, to an international organization that engages with merchants and payments industry service providers from across all verticals through our two annual conferences, webinars, committees, SIGs and more. The MAG has also expanded our sponsorship program since its inception. Below I break down the differences between the three sponsorship opportunities that the MAG offers.

    Read More

MAG MEMBER HIGHLIGHT

Don’t Get Smoked Combating Fraud This Holiday Season

If you are still spending your day in a fraud tool writing condition rules based on chargeback reports, you’re getting smoked. Fraud moves faster than ever, and it moves way faster than you or your company can handle - you just may not realize it yet.

MAG SPONSOR HIGHLIGHT

Justt —  AI in Payments: Enhancing Human Performance and Driving Progress

At the MAG Payments Conference 2024, industry experts discussed AI's role in enhancing payments processes. Key takeaways include the importance of solid data foundations, human oversight in AI implementation, and continuous improvement in AI strategies. The speakers highlighted Justt's approach to AI-driven chargeback management, demonstrating how AI can improve operational efficiency and revenue recovery for merchants.
The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.